Mission, Vision & Values

Mission

Walton Rehabilitation Health System restores ability, hope, and independence to people who need medical rehabilitation and/or community supports following temporary illness, injury or a life-changing disability.

Vision

Walton Rehabilitation Health System will be a highly regarded rehabilitation health system focused on patient, family and community needs. Walton is committed to providing a broad spectrum of comprehensive physical medicine and rehabilitation programs and services in the safest environment as well as the highest quality and value to our customers. To achieve this, Walton will:

  • Maintain a relentless dedication to excellence and innovation;
  • Provide exceptional care and supportive community resources;
  • Be an employer of choice;
  • Emphasize services that are meaningful and promote quality of life; and
  • Ensure a sound financial base and fiscal responsibility throughout all levels of the organization.

Values

Walton Rehabilitation Health System will accomplish this mission by steadfast adherence to the core values of staff.

Excellence: We are committed to enhancing the value and quality of life of those it serves by being accountable for our actions, by relentlessly pursuing the best possible outcome for each patient, by continuously enhancing our technical knowledge and skills, by providing state of the art services, by surpassing the expectations of our customers, and by developing centers of excellence and specialization.
Customer Focus: We believe in the inherent value and uniqueness of each individual, in placing the patients' needs first, in being friendly, courteous and respectful. We believe in acknowledging patients by name, in treating each individual with dignity and compassion, in supporting and including families throughout the rehabilitative decision making process, in creating and maintaining a caring environment and in seeking out the point of view of our patients.
Advocacy: We are committed to serving the community, by sponsoring and supporting charitable activities, by collaborating with other organizations for the good of the community and by providing a continuum of diverse services and programs to enhance the quality of life of disabled citizens in our community.
Professionalism: We are committed to setting a good example through our words and actions, to strong personal integrity and honesty in the delivery of care, to maintaining high standards of personal conduct, to maintaining strict confidentiality, to being reliable and trustworthy and to taking pride in our work.
Teamwork: We believe in open and honest communication, we listen to the point of view of others, we strive to maintain cohesion and cooperativeness among coworkers, we help others to succeed, we respect differences and diversity and we value the contributions of all team members.
Creativity & Innovation: We strive continually to improve our services and delivery of care, we search for new ways and resources to provide a positive health care experience for those we serve.
Stewardship: We are committed to the wise and prudent use of all our resources and to individually work productively and efficiently in order to best serve our patients now and in the future.
Positive Approach: We believe each individual is responsible for creating a positive environment by approaching responsibilities with enthusiasm and optimism, by being charitable toward others and by celebrating the successes and good work of our patients and peers.