Centers of Excellence Physician Services Support Services

Guest Wireless Internet Access

Walton offers free, wireless Internet access. Patients and visitors can utilize a Wi-Fi connection to use their wireless devices while at our facilities.

What is Guest Wireless Internet Access?

This service provides the capability for patients and visitors to utilize their personal wireless enabled device(s) such as laptops, PDAs, etc. to access the Internet from within Walton Rehabilitation Health System facilities using 802.11 b/g protocols, at no charge.

Instructions for accessing free service

  1. Turn on wireless device
  2. Activate wireless card (if necessary)
  3. Double-click on the WRH Guest Wireless Network
  4. Click OK to acknowledge the warning that the WRH Guest Wireless is an un-secured network
  5. Launch your Internet browser

Need Technical Support for Wireless Internet Guest Access?

If you are a patient or visitor having difficulty connecting to the wireless Internet access while at Walton, contact the hospital operator and ask to speak with a member of the IT staff.

FAQ

Q: Does Walton Rehabilitation Hospital provide the wireless enabled devices?
A: No

Q: Does Walton Rehabilitation Hospital require specific wireless enabled devices?
A: No

Q: Is there a charge associated with accessing the guest network?
A: No

Q: Do I need to contact anyone to gain access?
A: No

Q: Where is Guest Wireless Internet access available?
A: Walton Rehabilitation Hospital, Walton Pain & Headache Center and Walton Outpatient Center. The connection may be available in our outdoor gazeboes and patios depending upon the reception of your device.

Q: Do I have to agree to the Terms & Conditions before I can use guest access?
A: Yes

Q: Is a login name or password required?
A: No

Q: Is there a limit on how long I can use guest access?
A: No

Q: Does Walton provide virus, worm or security protection for my device while I am using guest access?
A: No. It is recommended you have this protection before using any Internet service.

Q: Does Walton filter inappropriate web sites?
A: Yes, although we can not verify all inappropriate sites will be filtered. Our filtering may also cause some sites related to medical issues to be blocked. Contact a member of our IT staff to request access to any appropriate site that is blocked.

Q: What protocols are supported?
A: 802.11 b/g. Bluetooth is not supported.

Q: Who do I contact if I need wireless capability added to my device or if I am having an issue connecting with my device?
A: Consult a local computer business or your hardware manufacturer for issues with your device. For assistance with the wireless connection, contact the hospital operator and ask to speak with a member of the IT staff.